Complitas centralises your statutory compliance so you’re ready for regulators, insurers, and internal scrutiny, 24/7. Secure every document, inspection, and communication in one encrypted platform built specifically for UK building safety compliance.
Sign-up and join property managers who’ve replaced spreadsheet chaos with total compliance confidence.
Why Choose Complitas?
✓ Automated Compliance Alerts
Smart 30, 60 and 90-day reminders for Gas Safety, EICR, Fire Risk Assessments and more, so nothing slips through the cracks.
✓ Instant, One-Click Reporting
Generate professional, branded compliance summaries in seconds, not hours.
✓ Real-Time RAG Risk Dashboard
See portfolio-wide risk at a glance. Our Red-Amber-Green status highlights issues before they become liabilities.
✓ Tamper-proof Audit Trail
Every upload, renewal and action is time-stamped and securely logged, creating a defensible, regulator-ready record.
Be audit-ready. Reduce risk. Protect your portfolio.
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COMPLITAS END USER AGREEMENT
Please read to the bottom to accept.
The terms of this licence agreement (“Agreement”) is a legal agreement between you (“Licensee” or you) and Complitas Technology Limited of Old Hall Farm Main St, North Muskham, Newark, United Kingdom, NG23 6HD (“Complitas”, “us” or “we”) granting you the right to access the Complitas digital platform for managing building safety compliance (“Platform”), including any updates, upgrades, patches, fixes or workarounds made available by us, and any data, media or document associated with it (together referred to as the “Subscribed Services”).
We license use of the Subscribed Services to you on the basis of this Agreement. We do not sell the Subscribed Services to you. We, or our licensors, remain the owners of the Subscribed Services at all times.
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU MUST CLICK ON THE "REJECT" BUTTON BELOW AND YOU MAY NOT DOWNLOAD, STREAM OR ACCESS THESE SUBSCRIBED SERVICES.
1. DEFINITIONS
The following defined terms are used in this Agreement:
- Good Industry Practice means the exercise of that degree of skill, care, prudence, efficiency, foresight and timeliness as would be expected from a leading company within the relevant industry or business sector.
- Intellectual Property Rights means any and all copyright, rights in inventions, patents, know-how, trade secrets, trade marks and trade names, service marks, design rights, rights in get-up, database rights, software and rights in data, utility models, domain names and all similar rights and, in each case (a) whether registered or not; (b)including any applications to protect or register such rights; (c) including all renewals and extensions of such rights or applications; (d) whether vested, contingent or future; and (e) wherever existing.
- Licensee Data means the data inputted by or on behalf of you, for the purpose of using or facilitating your use of the Subscribed Services and any data generated by, or derived from your use of the Subscribed Services whether hosted or stored within the Subscribed Services or elsewhere.
- Support Services means the standard support services provided in relation to the Subscribed Services by or on behalf of Complitas to you.
- Support Services Hours means the hours of 9:00am to 5:00pm Monday to Friday, excluding Saturdays, Sundays and Bank Holidays that apply within the UK.
- Viruses means any thing or device (including any software, code, file or programme) which may prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
- Vulnerability means a weakness in the computational logic (for example, code) found in software and hardware components that, when exploited, results in a negative impact to confidentiality, integrity, or availability, and the term Vulnerabilities shall be construed accordingly.
2. YOUR ACCOUNT
2.1 You can set up your account through our desktop site or mobile app.
2.2 You must treat your account as confidential and not disclose it to any third party. You are responsible for making sure that your password and any other account details are kept secure and confidential.
2.3 We have the right to disable your account at any time if in our reasonable opinion you have failed to comply with any of the provisions of this Agreement.
2.4 If you know or suspect that anyone other than you knows your account details or password, you must notify us without delay at support@complitas.co.uk
3. LICENCE TERMS
3.1 We grant to you a limited, non-exclusive, non-transferable, revocable Agreement, without the right to sublicense, to access and use the Subscribed Services on the terms of this Agreement, solely for your internal business operations.
3.2 By using the Subscribed Services, you agree that:
- you are responsible for the accuracy of the information you provide and any advice or recommendations made through the Subscribed Services will be made in response to the information you provide;
- your use of the Subscribed Services starts from when you click “Accept” to this Agreement;
3.3 We make no representations, warranties or guarantees, whether expressly or implied, that the content provided through the Subscribed Services:
- is accurate, complete or up-to date;
- is compliant with applicable laws in the jurisdiction in which you operate.
3.4 The rights granted in this Agreement are personal to you. You are not permitted to sub-licence your rights under this Agreement to any other person.
3.5 You shall:
- provide Complitas with all necessary co-operation and access to information;
- comply with all applicable laws and regulations;
- ensure your network and systems comply with Complitas specifications.
3.6 You shall have sole responsibility for the legality and quality of Licensee Data. You license us to use Licensee Data for performance, development, analytics, and security purposes.
4. SUPPORT
4.1 Support Services shall be available during Support Services Hours.
4.2 We shall use reasonable endeavours to notify you of scheduled maintenance.
4.3 Support does not include internet access procurement or data back-up/disaster recovery.
5. RESTRICTIONS
5.1 You shall not copy, modify, reverse engineer, or build a competing product using the Subscribed Services.
5.2 You shall not use the services to transmit viruses or store material that is unlawful, harmful, or discriminatory (including race, gender, disability, etc.).
6. CHANGES TO THE SUBSCRIPTION SERVICES
6.1 We may introduce "New Versions" at our discretion.
6.2 We may modify features or establish new limitations, provided they do not materially adversely affect general use.
6.3 If a change has a material adverse impact, you may terminate the Agreement by requesting account termination.
7. INTELLECTUAL PROPERTY RIGHTS
7.1 All rights belong to us or our licensors. You have a right to use, not ownership.
7.2 Feedback provided by you becomes our property and we may use it without limitation.
8. LIMITATION OF LIABILITY
8.1 You accept responsibility for selection of the services for "Regulated Activity" (e.g., Building Safety Act 2022).
8.4 We are not liable for loss of profits, data corruption, or business interruption.
8.5 Our maximum aggregate liability is limited to £5000.
9. TERMINATION
9.1 We may suspend or terminate immediately if you breach this Agreement.
9.2 Upon termination, all rights cease and you must delete all interfaces to the services.
10. COMMUNICATIONS
10.1 We may update these terms on notice. Continued use constitutes acceptance.
11. EVENTS OUTSIDE OUR CONTROL
11.1 We are not liable for failures caused by acts beyond our reasonable control (Force Majeure).
12. PERSONAL INFORMATION
12.1 Data processing information is found in our Privacy Policy.
13. COMMENTS AND COMPLAINTS
Contact us at support@complitas.co.uk. We respond within 30 working days.
14. OTHER IMPORTANT TERMS
14.1 Third Parties: No rights under Contracts (Rights of Third Parties) Act 1999.
14.2 Assignment: We may transfer our rights; you need written consent to transfer yours.
14.6 Governing Law: Governed by English law; exclusive jurisdiction of English courts.